Comments on: Usability testing is hell, but the software is cool! http://www.liquidplanner.com/blog/2008/03/04/usability-testing-is-hell-but-the-software-is-cool Please join us in an ongoing discussion about better tools and new ideas for project management, collaboration, analysis, estimation and other smart stuff. Fri, 08 Aug 2008 01:23:23 +0000 http://wordpress.org/?v=2.5 By: Jerome http://www.liquidplanner.com/blog/2008/03/04/usability-testing-is-hell-but-the-software-is-cool#comment-126 Jerome Mon, 31 Mar 2008 21:21:01 +0000 http://www.liquidplanner.com/blog/?p=43#comment-126 In my experience, conducting the study and recording the data is half the effort. Then comes the chore or reporting it in a format that works for the intended audience -- often developers who want "proof". This is, of course, exactly why we use Morae. Regarding reports, Morae Manager installs with a sample Usability Test Report, and Usability.gov also has samples and a step-by-step process to follow (see http://www.usability.gov/refine/prepusareport.html). You can use those as a starting point for your own reports. I just read in the Morae newsletter that TechSmith is conducting a 30-day challenge to take you from zero to a finished report in a month. You get a personal tour, and brief, step-by-step e-mails from TechSmith staff. There's also a discussion forum to share your expeiences with others (see http://forums.techsmith.com/forumdisplay.php?f=35). I'm joining the challenge to see how I can improve my own use of Morae. -=- Jerome, a Morae user In my experience, conducting the study and recording the data is half the effort. Then comes the chore or reporting it in a format that works for the intended audience — often developers who want “proof”. This is, of course, exactly why we use Morae.

Regarding reports, Morae Manager installs with a sample Usability Test Report, and Usability.gov also has samples and a step-by-step process to follow (see http://www.usability.gov/refine/prepusareport.html). You can use those as a starting point for your own reports.

I just read in the Morae newsletter that TechSmith is conducting a 30-day challenge to take you from zero to a finished report in a month. You get a personal tour, and brief, step-by-step e-mails from TechSmith staff. There’s also a discussion forum to share your expeiences with others (see http://forums.techsmith.com/forumdisplay.php?f=35). I’m joining the challenge to see how I can improve my own use of Morae.

-=- Jerome, a Morae user

]]> By: Betsy Weber http://www.liquidplanner.com/blog/2008/03/04/usability-testing-is-hell-but-the-software-is-cool#comment-56 Betsy Weber Wed, 05 Mar 2008 15:16:23 +0000 http://www.liquidplanner.com/blog/?p=43#comment-56 Hi - I'll be at SXSW too! I'd love to meet-up with you at the show. TechSmith will have a booth which I'll be in and out of or feel free to call my cell - ###.###.####. Thanks for the nice post about Morae. I appreciate the feedback. I'd love to get more of your feedback at SXSW! Betsy Weber, Chief Evangelist TechSmith Hi - I’ll be at SXSW too! I’d love to meet-up with you at the show. TechSmith will have a booth which I’ll be in and out of or feel free to call my cell - ###.###.####.

Thanks for the nice post about Morae. I appreciate the feedback. I’d love to get more of your feedback at SXSW!

Betsy Weber, Chief Evangelist
TechSmith

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