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Monday
Feb082010

Bug Tracking in LiquidPlanner

I get a lot of questions about how to use LiquidPlanner for (or in addition to) bug tracking software.  We have LiquidPlanner customers doing both, depending on the nature of their team, the systems that are already in place, etc. Several customers are using our API (still in beta) to integrate with GitHub, Jira, and Bugzilla. Internally, we use LiquidPlanner and only LiquidPlanner for filing, tracking, collaborating on, and verifying bugs & incidents.

Why? At the end of the day, we want to track bugs along with the rest of our work...

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Monday
Jan252010

A SaaS Cocktail: 12 Ingredients for Running Our Business

The other day, I was looking over our list of customers with our new VP of Finance and noticed that quite a few SaaS companies (like us) were on the list. It got me thinking about all of the various SaaS products we use to run our business…and it turns out to be a pretty long list. Some of these we stumbled upon and have stuck with because they just work. With others, we evaluated multiple options and finally took the plunge.

Of course we take advantage of some internal systems (like for source control) and use some installed applications (like MS Office and Quickbooks), but by and large we are very dependent on online software. And by and large we’ve been very happy with the service, performance, price, and feature set of these tools.

So if you’re looking to start a business (or just thinking about converting over to more web-based software), we recommend you check out some of the following.

Operations...

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Thursday
Jan212010

Buffers and The Mac Tablet: One Thing is Certain

Mac fans around the world are anxiously awaiting next week’s big announcement from Apple.  Those fanboys among us are eagerly looking forward to seeing a healthy Steve Jobs finally descend from Mt. Cupertino to deliver the fabled MacTablet/iSlate to the masses.

One of the qualities that makes Apple somewhat unique in the technology landscape is that they’re not very keen on vaporware. I can’t remember the last time Apple announced a new product without committing to a rock solid delivery date. When introducing the first generation iPhone a few years ago, consumers could pre-order the phone the day it was announced and could expect delivery the same day the product became available on store shelves.

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Wednesday
Jan132010

Backstory on LiquidPlanner iPhone App

This is a cross post from Deep Focus Technologies, our development partner on LiquidPlanner's iPhone App.

Delivering projects on time with LiquidPlanner? There’s an app for that.

With the possible exception of the equator, everything begins somewhere. – Peter Robert Fleming

The Beginning

It was the beginning of the summer and I was sitting with Charles Seybold and Jason Carlson of LiquidPlanner to discuss the possibility of building a mobile application to support their SaaS project management system. It was fun to be working with Charles and Jason again — we’d worked together at Expedia while they were incubating the ideas that would lead them to leave Expedia and create LiquidPlanner.

From the beginning, the passion for the product and the details came through and we quickly sketched out and talked through an initial design for the application and the API (currently in beta) that would sit behind it to provide access to LiquidPlanner.  The team had a solid vision for what they wanted the app to do both in the initial incarnation as well as over time. Following the principles that launched LiquidPlanner, we focused on the functionality to deliver in version 1.0.

I headed back to the luxurious offices of Deep Focus Technologies, to work on turning the white board sketch into an initial set of wireframes so we had something more concrete to visualize.  More discussion, refinement, and a schedule in LiquidPlanner and we were ready…

The project got the green light and I began work in earnest.  Back at LiquidPlanner, Brett had a super-early release of the API — we were almost ready to begin hooking things up...

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Monday
Dec142009

LiquidPlanner Holiday Release - something for everyone

It's been a very busy year for LiquidPlanner and we've enjoyed getting to know and serving so many new customers.

We really appreciate all the positive feedback, tweets, and dialog with the user community since it helps us learn how to build even better project management software.

In the spirit of appreciation, we offer our December software update (a.k.a. "Sprint 22"). It's a virtual holiday gift basket full of new features straight from the customer wish list.  

For team members: a new calendar view

And that's just for starters, there's more...

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