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Join the LiquidPlanner Developer Forum > Impersonate Members

We're trying to integrate our ticket system with Liquid Planner. The problem we're having is everything is created by the account used by the API. I'm looking for a way to map members, virtual and portal users across both systems.

This seams like it would be a similar issue for people migrating to Liquid Planner, but I haven't found anything related to this issue.

June 23, 2010 | Registered CommenterCeaser Larry

You can track time for and create comments from any "real" member via the API.

For comments, specify a member_id parameter when you create the comment (by POSTing to the /comments resource). For tracking time, specify a member_id parameter when you post to the track_time action.

I realize this only tangentially addresses your question... Can you provide additional detail on how you'd like the integration to work w/r/to created_by field? What sort of ticket system (help desk? bug tracking? ...) are you integrating, and which record(s) in this system are you mapping to which record(s) in LiquidPlanner?

June 23, 2010 | Registered CommenterBrett Bender