Ricardo SIGNES:

At an old job, I wrote a ticketing system and project tracker because… well, it’s a rite of passage, isn’t it?

Anyway, it had one pretty killer feature. You could pop up a little window that would ask for just the minimum number of fields required to create an already closed task. It was useful because it made it very, very easy to track interruptions without making interruption tracking an interruption. Someone would burst into my office and ask for help. When he left, I could type in “spent 2 hours / frotzing gnustOS / for JSmith” and the weekly report would show that as something I did. This helped me always log all my time, which was useful for both me and my manager.

Just today I realized that if I could add tasks from the dashboard, this would take care of it. I’d click “add task” and describe the task and mark it already closed. It’s not as fast as I’d like, but it’s a lot faster than switching to the Plan tab and back. It would ALSO let me easily create open tasks for other workers without having to leave my dashboard, which is a nice bonus.