Sign-in
Top
Follow LiquidPlanner
About our forums

Our forum platform uses a separate login to identify you; it's not the same as your LiquidPlanner application login.

>> Login to the forums now 

If you wish to post and subscribe to change notifications, you will need to create a forum account.

After you login, you can access your profile by clicking your name floating at the top of the page. Clicking your name will also allow you to subscribe to e-mail change notification messages for the section you are currently looking at. 

Note, the forums are a public area. Do not post any private workspace content.

User Forum > At Risk Alert on a Completed Task?

I've got a task promised for 10/28. The owner finished the work and marked the task done on 10/28. Today (10/29) that task has an "At Risk" alert.

With some experimenting I was able to remove the alert:
- The owner had not logged progress, but just showed the work done
- I went in and added 1d to progress and the alert is gone

Question:
1. Should it really work this way? If a task is marked done, with no time logged then I would expect the scenarios of either:
A. Flagged as Needs Attention (this alerts makes sense since the task is not at risk, but the information may be incomplete) Plus we need the ability to clear the alert if it really should be zero.
- or -
B. No flag. The task is done with an effort of 0 time

Thanks, Gary

October 29, 2009 | Registered CommenterGary Huff

Hi Gary, the task should probably had the flag removed when it was marked done (result B). We recently changed the criteria for how our scheduler updates tasks, and this might have been a side effect. I'll investigate this today, it should be a fairly simple matter to resolve.

October 29, 2009 | Registered CommenterAdam

I found and corrected the issue with done items staying flagged. This will be rolled out with our next hotfix (should be soon).

October 29, 2009 | Registered CommenterAdam

Great! Thanks for the update. Got to love those "Hot Fixes"

October 29, 2009 | Registered CommenterGary Huff

Did this fix get skipped over in the last release? We're still experiencing this problem of completed tasks showing the at-risk flag.

January 5, 2010 | Registered CommenterBob Eagan

Just another note on this, a similar problem occurs when a task was assigned to someone, became at-risk and then was changed to unassigned. The at-risk flag appears to be quite sticky!

January 5, 2010 | Registered CommenterBob Eagan

We are also having this problem. I have tried deleting the promise date on an item that supposedly had a promise date earlier than the expected finish date, but the alert symbol still shows up. I also tried making the “done” date substantially earlier. Finally I tried making the “promise date” way in the future, but that alert is stuck. Any update on a fix for this?

February 10, 2010 | Registered CommenterBeth Scudder

Hi Beth,
We're aware of this, it started happening recently, but we have a fix for it which will come with the next LiquidPlanner release. Until then we will periodically clear the flags on done items for you.

February 10, 2010 | Registered CommenterAdam

Thanks, Adam, appreciate the update and the help.

February 10, 2010 | Registered CommenterBeth Scudder