Employee Q&A: Evan Hill, Account Coordinator
Meet the new guy in the office: Mr. Evan Hill. Evan was recently hired to help out with Sales and Support, two of our most important departments at LiquidPlanner. With his past background in sales, his curiosity and enthusiasm, and his geniuine desire to help customers, Evan has been a great addition to the LiquidPlanner staff. Also: when it comes to making a mean nacho plate, he’s the guy you want to see.
Who are you and what do you do at LiquidPlanner?
I’m Evan Hill and I wear sales, account management, and support hats for different amounts of time every day.
You just started at LiquidPlanner a few months ago. Do you still feel like the new kid on the block?
To a degree I do, but this is an incredibly approachable team. The folks here really set the bar for making the transition stress free. No need for me to be “hanging tough.”
What are the most popular questions you’ve gotten from customers?
There’s a big push for certain types of reports and shared tasks. There are also a lot of questions that really illustrate how diverse our user base is internationally; currency questions, alternate days to start the work week etc.
Gotten any crazy questions?
I don’t know if I’d call it crazy, but it definitely catches me off guard when a prospective client offers to fly me halfway across the globe to do a demo. I wish I could say yes every time!
Remember that time you made nachos during our company potluck lunch? Those were awesome.
I know! Thank you! I either overestimated the rest of the gang’s appetites or underestimated how much food everyone else would bring because there were some pretty massive leftovers (and I really wouldn’t recommend next-day nachos).
What makes you passionate about sales?
Making the sale itself. I wish I had a more original or interesting answer than that, but seeing a close is always big fun. I’m thinking about installing a full-size gong that I can bash to let everyone know when one comes in – it’d be great for productivity.
What’s your favorite feature in LiquidPlanner?
Import! I know spreadsheets aren’t known for piquing interest in most people, but the way LiquidPlanner handles CSV imports blew me away the first time I tried it. I’d just come to expect any import to an online service to either have high bug potential or require a ton of massaging, but this one is easy and gives the results you expect.
What’s the best thing about working at LiquidPlanner?
I love the robust interaction between the development and business sides of our team. In my experience, these groups are typically walled off from each other, and I get a kick out of being able to access these guys regularly and share ideas with them – and our devs are geniuses. I think this dialogue goes a long way, ensuring that our product is intuitively designed and well-targeted for what our existing clients want and what the market at large is looking for.
Saved the most important question for last: Favorite pizza topping?
A slightly smaller pizza.