In a self-service business world, it’s important to have quick access to the right kind of help articles. Whether you’re new to LiquidPlanner or you’ve been around for a while, there’s often something new to learn about, or brush up on.
There are a lot of features that make our project management tool rich and robust. As a product expert, I help people become experts in using LiquidPlanner to map to their process and business needs. This often means learning new tips and tools along the way, especially since we release updates and features on a regular basis.
When we redesigned our Help Center recently, we took the requests and needs of customers like you into consideration. We’re excited about how it turned out; have you seen it yet?
Here’s a walkthrough of the new Help Center.
Design and functionality
With a fresh new design and improved search and navigation, you’ll be able to find what you’re looking for faster than ever. Just start typing in a term in the search box and results will populate as you type!
The new Help Center has three main categories:
- Knowledge Base – Detailed documentation and guides on how to get the most out of LiquidPlanner.
- Training Videos – Short-and-sweet videos and on-demand webinars that explain concepts for visual learners.
- Getting Started – A section of the knowledge base that has lots of helpful articles, user-specific guides, and downloads for teams that are getting up to speed.
You’ll also find links to our Developer Resources and our contact information. As always, our Customer Success team is ready to lend a helping hand whenever you may need it.
To check out the new Help Center, click here. It’s a living resource and we’re always looking for ways to improve it.
Let us know what you think of a help article by clicking on the thumbs up / thumbs down buttons at the bottom and be sure to leave an anonymous comment. We love hearing from you!
Check out the Help Center now.