Customer Success is now an integral part of every business, particularly in the SaaS frontier. Growing businesses tend to be prioritizing more on customer success. In fact, 70% of growing companies believe that customer success is quite important to them. Contrarily, only 49 percent of declining or stagnant organizations say the same. While it may...
PROJECT MANAGEMENT INSIGHTS
It happens to projects big and small: one day, you wake up to a mess in your workspace. Sometimes it’s because of a colleague who can’t load-balance, or a budget decision that left you with fewer resources. And in a certain sense, it doesn’t matter why the project got off track – but it definitelyREAD MORE