Haley Gindhart joins the Customer Support team with some fun stories up her sleeve. She spent years living in Rome, is an avid traveler, and recently received an MA in International Relations (and pleasure reads books on international politics!). But enough with small talk – read on to discover more about Haley.
Title and description of what you do:
Customer Support Specialist. It’s my job to learn everything there is to know about LiquidPlanner so I can help customers troubleshoot issues and utilize all of the features the software has to offer.
What was it that made you know LP was the perfect fit for you?
One of LiquidPlanner’s core values is “Always be learning” and I take the same approach in my life. LP really encourages their employees to grow and take on new challenges. I thrive in that kind of environment so I knew it was the right place for me.
How would you describe yourself in three words?
Adventurous, driven, and sassy!
What do you appreciate the most in your co-workers?
Everyone is really committed to providing a high level of service to our customers. They take time to understand every client’s needs and are constantly coming up with creative ideas for maximizing each customer’s workspace.
Your idea of happiness at work is:
Being challenged and working with people who are committed and focused – and who also know how to have fun.
If you could have any other job, what would it be?
A travel writer—I’d love to write for the New York Times’ “36 Hours” column.
A favorite vacation spot, and why?
I couldn’t choose a favorite—I’m always tempted to return to a place I’ve already visited, but in the end, I prefer going somewhere new each time I travel. I spent several years living in Italy so it will always hold a special place in my heart.
A favorite book?
Marcella Hazan’s Essentials of Classic Italian Cooking. Every recipe is a masterpiece!
What music are you listening to these days?
Arcade Fire, Chromatics, Lord Huron, Chad Valley, Delorean, CHVRCHES. I keep my radio tuned to KEXP in the car.
Advice for anyone looking for a job right now – or interview tips?
Research! Do more than just peruse an organization’s website—look for articles about them in the news and think about how you could use their product or service in your own life. Make sure you have a good understanding of their work and can describe it in your own words so you go into the interview feeling confident.