Q&A: Meet Zareen Charna, LiquidPlanner’s Support Specialist

Zareen Maurer | April 29, 2013

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Zareen Charna is not afraid of change. She picked up and moved from sunny Newport Beach to silver-skied Seattle and started her new job as LiquidPlanner’s Support Specialist – all in the same week.  We love a gamblin’ spirit!  Read on to learn more about the latest member of our LP family.

What do you like about being a Support Specialist?Large

I find it fascinating and extremely rewarding to be a detective, teacher, and advocate for our customers.

Your idea of happiness at work is –

Working with happy people. A strong team is so critical to the success of an organization and it’s very apparent that everyone here is passionate about what they do and they want to share it.  It’s contagious.

Do you have a ritual or routine to the start of your work day?


What’s your strategy for Mondays?

More coffee. And I also like to outline the upcoming week in my personal planner with goals, events, and a to-do list for each evening of the week (yes, I really do this).  It’s a habit I picked up when I was a teacher and it really helps keep me focused at work because I’m not worrying about stuff that I have to do later.

What’s your favorite lunch?

Love me some sushi – which just so happens to be what we’re having today for our Tuesday Team Lunch! 🙂

A favorite book or two?

The Harry Potter series.  Hands down.  But a close second is An Anthropologist on Mars by Oliver Sacks. It discusses the impact that certain neurological disorders have on the lives of seven different people.  It’s an interesting read that makes you think about some of the pretty remarkable things our brains do – and the resiliency and adaptability that we as humans exhibit when things go wrong.

What’s your favorite or most-used LiquidPlanner features?

I absolutely love the checklist feature.  It helps me make sure that I haven’t missed any critical components before marking the task as done.  It’s such a good feeling to check a box and have that item be crossed off your list.

What advice do you have for anyone looking for a job right now?

Talk to anyone you can about your field and your professional interests. Not only does it make you a more fluent speaker, but you end up making valuable contacts. You have to network. I used to think that networking meant having a bunch of contrived conversations, but I realized its value and came to enjoy it when I eventually met people who had similar backgrounds and ideas. These are the people who know other people who know of a job opening that you would be perfect for.

What was it that made you know LP was the perfect fit for you?

The collaborative atmosphere here at LP is really unique. I think that a lot of organizations claim to work together and to have an open exchange of ideas, but it’s really refreshing to see it happen across the company and within every department.