It’s a bit of a language-fest to hear Santiago Rodriguez speaking to LiquidPlanner customers. The native of Colombia is fluent in Spanish, French, and English—and he uses all of them in his job. Read on to learn more about LiquidPlanner’s newest Account Coordinator.
LiquidPlanner: Briefly describe an average work day for you at LiquidPlanner:
Santiago: First thing in the morning, I respond to any important emails. Then, I make some inbound calls to customers who have started using LiquidPlanner. Next, I respond to help tickets from customers and conduct account reviews. Finally, I follow up with clients who I need to talk to at the end of the day. I learn a lot every day.
How did you know LiquidPlanner was the perfect fit for you?
How do you stay productive and focused during the day?
I try to reward myself with small breaks or snacks if I’m able to complete a good amount of work for a short period of time.
What do you appreciate the most in your co-workers?
Their willingness to help even if they have a lot on their plate. I honestly don’t understand where they get their patience.
Do you have a ritual or routine to the start of your work day?
Coffee, coffee, coffee. Functioning without it can prove to be a little difficult.
Your idea of happiness at work is:
Playing a round of L-P (our version of H-O-R-S-E) with my co-workers during a small break or after work.
What book has most influenced your career?
Shackleton’s Way. Every day I strive to be like him! I highly recommend this book to folks who are really into leadership.
Interview tips for anyone looking for a job right now?
Preparation is key! Since this is my first job out of college, I compare preparing for an interview to preparing for a midterm exam. Also, being self-aware is extremely important. Knowing your qualities and referring to specific examples is also very helpful.
A few things you do outside the office?
Sports! But I actually really enjoy discovering new places within the city like restaurants, bars, parks and stores. I also enjoy taking pictures.