Share Your Story: How Kiefaber & Oliva LLP Increased Turn-Around Time and Improved Future Planning
We have the most amazing customers. They number in the thousands, span the globe and do state-of-the-art work in a variety of industries, always on the cutting edge. To hear more of their success stories, and how they manage projects using LiquidPlanner, we started Share Your Story—a place where customers like you can quickly and easily tell us your stories.
Our first story comes from Zachary Oliva, a co-founding partner at Kiefaber & Oliva LLP, a Houston-based law firm. Kiefaber & Oliva serve the fast-paced oil and gas industry, and they focus on helping clients achieve long-term business objectives through experienced legal advice and representation. Technology is an important part of their process, and they use LiquidPlanner to schedule, track time and communicate in one centralized location.
In the legal world, time is money. Having a more effective legal team not only allows Kiefaber & Oliva LLP to take on more client work but it also helps them deliver better value to their clients.
With many legal projects in multiple jurisdictions for their Oil and Gas clients, the lawyers at Kiefaber & Oliva LLP needed a solution that would help them remain as efficient as possible, and keep everyone up to date when multiple attorneys were working together. Email and shared drives just weren’t up to the task. Instead, they were seeking a solution as dynamic and hardworking as their legal team.
How LiquidPlanner helped
Kiefaber & Oliva LLP became a LiquidPlanner customer in mid-2014 and they’ve already starting seeing the benefits.
“LiquidPlanner has helped us provide better turn-around times to clients and allows our team to more efficiently manage our legal projects,” says Oliva.
Here’s a list of their favorite LiquidPlanner features:
The greatest benefit
Delivering high value to clients drives the lawyers and staff at Kiefaber & Oliva LLP. LiquidPlanner is a perfect fit for them. “The single greatest benefit is that we can more effectively plan for future projects because we can project our team’s availability to work on future projects,” says Oliva.
“With LiquidPlanner, we can plan out our team’s time and more effectively manage our legal projects. Further, when a client has a question about their project’s status, we can provide real-time information to them as to estimated completion time. And, with the ability to track our team’s communications about the project through LiquidPlanner, we can immediately view project information, such as attachments or emails.”
Effective resource management is a challenge for many organizations across industries. A collaborative project management tool like LiquidPlanner lets organizations allocate team members and set up the cost of services going out and coming in.
This means all project schedules are based on accurate resource availability, with schedules automatically adjusting as availability changes. This functionality allows the lawyers at Kiefaber & Oliva to always work on the right work at the right time—all for the benefit of their clients.
Working in the law has always taken a lot of skill. These days law firms not only need to be effective legal practitioners, but they also need to be effective project managers. Zachary Oliva knows this well.
“We provide legal services in 10 states for a wide range of clients,” says Oliva. “Often more than one attorney is working on a legal project. Or, in other instances, more than one attorney is working on a specific area for a client’s project and all attorneys need to be in the loop to maintain quality and best practices client-wide. This means that each attorney has to be up to date with what is going on with that client’s file, which is where we really love the ability to add comments to each project.”
The comments feature allows the attorneys to keep project communications in one place and tied to the work being discussed. Conversations are easily discoverable and put in context, keeping everyone on the same page and clients happy.
If you’re a LiquidPlanner customer share your story here. Share your success!
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