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How to Build Your Client’s Trust: 6 Ways to Create a Transformational Relationship

Here’s a sticky situation that many project managers have experienced: You’re managing a project that’s rife with misunderstandings and disagreements about scope and priorities. On top of that, your client seems disengaged and isn’t giving you the buy-in you needed to go forward. This is a symptom of what I call a transactional customer relationship....

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