Six Sigma | Definition of Six Sigma by LiquidPlanner


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Six Sigma is a set of techniques and tools used for process improvement. Developed at Motorola in 1987, it was General Electric’s CEO Jack Welch who made it a global phenomenon in 1995. As Welch said: “Six Sigma is a quality program that, when all is said and done, improves your customer’s experience, lowers your costs, and builds better leaders.”

Six Sigma was last modified: October 10th, 2016 by Dana Silverman