Last Updated: April 21, 2021
SCOPE OF THIS POLICY
CHANGES TO THIS POLICY
We may revise and update this Policy at any time. We will provide notice that changes have been made by posting the revised Policy and updating the revision date at the top of the Policy. We encourage you to review the Policy whenever you visit the Site to make sure that you understand how your personal information is treated. Your continued use or access of the Site or Services after any changes to this Policy constitutes your agreement to any such changes.
PERSONAL INFORMATION WE COLLECT
USES OF PERSONAL INFORMATION
In general, we use personal information that we collect to process your requests or transactions, to facilitate your use and our administration and operation of the Site and the Services, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, and to learn more about and improve the Site and the Services and for the purpose for which information was provided. For example, we may use the information we collect to
- provide you with the services you request and to complete any transactions or enable the use of any features;
- analyze how Visitors use the Site;
- send you account related or customer service emails;
- contact you about our or a third party’s services, products, activities, research studies, special events or offers;
- respond to your emails, submissions, comments, requests for technical support or assistance, or complaints;
- process payments;
- request feedback and to enable us to develop, customize and improve the Site, the Services, and new offerings; and
- notify contest winners.
SHARING OF PERSONAL INFORMATION
LiquidPlanner does not sell or rent personal information to third parties or share personal information with third parties except as described in this Policy, as it may be revised from time to time. We may share personal information with third parties when you request us to do so or otherwise give your consent. We may also share personal information with consultants, vendors, and service providers (“Service Providers”) who perform functions on our behalf. In addition, we may share your information with third parties if we have a good faith belief that the disclosure is necessary or appropriate to comply with law or legal process; to protect and defend the rights and property or personal safety of LiquidPlanner, our customers, or the public; to prevent and protect LiquidPlanner and our users from fraudulent, abusive, unlawful, or unauthorized use of the Site; or to otherwise enforce our rights and agreements. Your personal information also may be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be transferred as one of the business assets of LiquidPlanner.
PRIVACY SHIELD NOTICE
International Transfer of Data. We are based in the United States and the information we collect is governed by U.S. law. The information we collect may be transferred to, used from, and stored in the United States or other jurisdictions in which LiquidPlanner, our affiliates, or our service providers are located; these jurisdictions (including the United States) may not guarantee the same level of protection of personal information as the jurisdictions in which you reside. By using the Services, you acknowledge and agree to any such transfer of information outside of the jurisdiction in which you reside. In order to provide essentially equivalent protection as provided by the European Union and comply with data protection laws around international data transfer mechanisms after July 16, 2020, LiquidPlanner enters Standard Contractual Clauses with companies to comply with data protection requirements when transferring personal data from the European Economic Area, Switzerland, or the United Kingdom. Taking into account the circumstances of the transfer and supplementary measures taken by LiquidPlanner, compliance with the Standard Contractual Clauses ensures appropriate safeguards for such cross-border transfers. LiquidPlanner will notify companies if it becomes unable to comply with the Standard Contractual Clauses.
Onward Transfers. Third parties may have access to your information for the limited purpose of providing the service we have contracted with them to provide. LiquidPlanner will take reasonable and appropriate steps necessary to ensure that any third party who is acting as a “data processor” under EU and Swiss terminology is processing the personal information we entrust to them in a manner that is consistent with the Swiss-US Privacy Shield Principles and Standard Contractual Clauses as applicable.
Contact. Participating European countries’ citizens and Swiss citizens should direct any questions, concerns, or complaints regarding LiquidPlanner’s handling of personal information or compliance with the Standard Contractual Clauses, EU-U.S. Privacy Shield or Swiss-U.S Privacy Shield to LiquidPlanner at email@example.com.
Disputes. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may contact our U.S.-based third-party dispute resolution provider (free of charge) at https://www.jamsadr.com/eu-us-privacy-shield. Please contact LiquidPlanner first. A binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means.
EU DATA SUBJECT RIGHTS
Scope. This section applies when the processing of your personal data is governed by the EU General Data Protection Regulation (“GDPR”).
Lawful grounds. If you reside in the European Economic Area or Switzerland (collectively the “EU”), we rely on the following lawful grounds under the General Data Protection Regulation (“GDPR”) to process (collect, store, and use) your personal data: (a) it is necessary for the performance of a contract with you; (b) our or a third-party’s legitimate business interest; or (c) your consent. Our customers determine the lawful grounds for the processing of personal data submitted through their use of our Services and we limit such processing to our customers’ instructions.
Security. How we protect your personal data is described in more detail in our Security Statement.
Transfer to the United States. We are located in the United States and transfer your personal data for processing in the United States. We make the transfer to the United States in the absence of an adequacy decision (after July 16, 2020) because it is necessary for the performance of a contract with you, or with your explicit consent. We also use Standard Contractual Clauses with our customers to provide adequate protection for the transfer and processing of your personal data in the United States.
Individual rights and requests. We provide tools to our customers to respond directly to data subject requests to access, transfer, rectify or erase their personal data, or to restrict or object to the processing of their personal data. You may also contact us at firstname.lastname@example.org to request access to, transfer of, and rectification or erasure of your personal data, or restriction of processing, or to object to processing of your personal data. Please specify the nature of your request and the information that is the subject of your request. We may require you to submit additional information necessary to verify your identity and status as an EU data subject. If we are processing your personal data for a customer, we will forward your request to our customer and assist the customer in responding within 30 days. If you are a visitor to our Site, we will respond to your request directly within 30 days. If we are processing your personal data based upon the lawful ground of your consent, you have the right to withdraw your consent for such processing at any time without affecting the lawfulness of processing based on consent before it is withdrawn. To withdraw consent, email us at email@example.com.
Retention. We retain your personal data for as long as necessary for the purpose in which it was collected to either perform a contract, or for our or a third party’s legitimate interest, or for the purpose for which you consented.
CALIFORNIA PRIVACY RIGHTS
This section provides details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA”.
Your Rights. Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any sales that may be occurring, and to not be discriminated against for exercising these rights.
Contact. California consumers may make a request pursuant to their rights under the CCPA by contacting us at firstname.lastname@example.org. Consumers may also designate an authorized agent to make a request on their behalf.
The Site and Services include certain online communities and other interactive features, such as Organizations or Workspaces, user profiles, forums, and message boards. Please note that information you post or provide to public areas of the Site is publicly available and may be shared with other users. Other than your password, your registration information (i.e., name, email address, user ID, and avatar photo, if selected) will be available to all users or members of any Organization or Workspace you join. The information you post in an Organization or Workspace may be available to other users who have joined that Organization or Workspace. You should always be cautious when giving out personal information to others in public online forums.
PROTECTING PERSONAL INFORMATION
We strive to protect personal information while it is under our control. Your account information is accessible online only through the use of a password. To help protect the confidentiality of your personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately if you believe your password has been compromised or misused.
If you do not wish to receive promotional email from LiquidPlanner about our products and services, you may opt out by logging in to your account settings online and updating your contact preferences. Please note, even if you opt out of receiving promotional email from LiquidPlanner, you may still receive transactional and relationship emails, including messages relating to transactions or services you have specifically requested, responding to any email from you to us, notifying you of updates or changes to our policies and procedures, or which otherwise provide you with information we believe is important to users. Our systems require time to update so your opt-out requests may not update immediately.
SPECIAL NOTICE REGARDING CHILDREN
The Site and the Services are not designed for nor do we knowingly collect personal information from children under the age of 13.
LINKS TO OTHER WEBSITES
Your privacy is important to us. If you have any questions, concerns, or complaints regarding our Policy or practices, or if you wish to access, verify, correct, or delete any personal information we have collected, please contact us. We will endeavor to respond to your complaint, inquiry, or information request to the extent possible, in a timely and efficient manner.
2324 Eastlake Avenue East, Suite 500
Seattle, WA 98102