Every organization has overhead work, which is the “stuff” you do all the time (e.g. admin work, meetings, staff support, etc). It’s important to have visibility to the number of hours spent on that kind of work, but creating a new task in your plan every time you do this kind of work would just be unnecessary maintenance.
To model ongoing work in your plan, add a backlog package* called ONGOING TASKS. We use a backlog package since these tasks are not scheduled. Within that backlog package, create one task for each category of ongoing work:
*If you are using access controls and want your restricted members to use ongoing tasks, you’ll need to create an ongoing tasks project instead of a backlog package, and then grant restricted members access to that project.
Now, every time you do this kind of work, you can all log progress against the same task. Each person can select the task in the plan, right-click, and select Log Progress on Timesheet. Or, go to the Timesheets tab, click the Add button > Find Existing Item and locate the task in the pop-up list.
Here are some things to note about this model: