Q&A With Allison Wilbur, LiquidPlanner’s Customer Support Specialist

Tatyana Sussex | January 23, 2015

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Lucky for us, Allison Wilbur made the move from Portland last September and found her way to the Customer Success team at LiquidPlanner. Read on to get a peek into her day, see how she stays focused, and if the snacks were the real reason Allison took this job.

Your job title:

Customer Support Specialist

Briefly describe an average workday for you at LiquidPlanner:

I teach and train customers about our awesome product. I also help answer questions and troubleshoot issues.

How did you know LiquidPlanner was the perfect fit for you?

Everyone I met was very outgoing and hardworking. I want to be in a work environment where I’m inspired. Plus, the snacks are very enticing!

How do you stay productive and focused during the day?

Lots of coffee and energizing conversations with my team.

What do you appreciate the most in your co-workers?

Everyone is so helpful and wants to see me succeed.

Do you have a ritual or routine to the start of your work day?

Coffee and NPR.


Your idea of happiness at work is:

Growing and learning every day while being surrounded by wonderful people.

Interview tips for anyone looking for a job right now?

Network, network, network. It’s all about who you know!

A few things you do outside the office?

Spending time with family and friends, travel, photography, working out, cooking, and cheering for the Oregon Ducks (go Ducks!).

Discuss