Dear Lagging: Industry 4.0 is all about the Internet of Things and bringing computers and automation together in an entirely new way. It’s pretty cool, and it’s great that you are thinking about it now.
Being more flexible and increasing productivity is something that managers through the ages have aspired to. The reason we have robots on manufacturing lines is that someone wanted better productivity than what could be achieved with human workers. So in many respects, the ideas are things that you’ve been subconsciously aware of for some time.
I would start by looking at the flows of work in your area and around your product. Approaches like Six Sigma and Lean can help here: Ultimately you are trying to find duplicated effort and waste in the process so that you can strip it out. I’ve always thought that was a good starting point but it doesn’t go far enough. Sometimes you’ll need to totally re-engineer a process to make it incrementally more productive and your team might already have some ideas about how to do that. Why not ask them?
Aside from that, think about the tools you use and how they are going to support you. Software like LiquidPlanner allows you to stay flexible and shift between priorities, so make sure that you have the underpinning infrastructure and systems to meet the demand for flexibility when it comes.
Dear Elizabeth: It’s that time of year again—reviewing the year gone by and preparing for 2017 goals and commitments. I could use some new ideas to get myself and my team excited about reviewing what they’ve accomplished and using that to set up some goals they’re excited about. Any tips? – Goal Tender
Dear Goal Tender: First, congratulations on caring enough about your team that you want them to be excited about the coming year and what they’ve achieved. Far too many people in your situation see end-of-year reviews as a bureaucratic process to get through before they leave for the holidays. So, kudos to you!
I find that team members have short memories and will often only bring to the table things that they have achieved in the last few months. You could give them a template that says things like:
- In March I achieved . . .
- In April I delighted this customer . . .
And so on. Ask them to go through their project plans, notebooks and emails to find the examples if they don’t immediately spring to mind. There are a ton of achievements stored in their project management software so they will be able to find something, I promise.
As for 2017, you could think forward and ask them to imagine what their 2017 end of year review would look like. What do they hope they have achieved? What projects would they like to have worked on, or what skills would they have developed? This can help build a sense of interest in the coming year.
Finally, use the end of year conversations with your team to share with them as much as you can about the wider business plans. People are inspired when they know they are part of a company that is going somewhere. Talk about the plans you have for new clients and new projects and business developments. Show them what they could be part of over the next 12 months.
Have a question for Elizabeth? Leave it in the comments below.
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